Heat Exchanger Defects
November 15, 2019 @ 8:00 am – 5:00 pm
Crack or no crack? Chuck Morales and Ben Stark have close to 80 years of experience in the world of Heating and Air Conditioning. Learning how to properly examine heat exchangers and communicate the results with customers is an ongoing challenge in the HVAC industry. Proper handling of the heat exchanger examination process will mean additional sales, increased profits when we need them the most and a defined company procedure to ensure the safety and satisfaction of our customers.
We believe examination of heat exchanges should be a part of every comprehensive maintenance or service call on a furnace. In this class we will learn several methods to properly examine and identify a faulty heat exchanger. This training includes: hands-on experiences in our lab, visual inspection of heat exchangers, why heat exchangers fail, what produces carbon monoxide, and the most common failure points. Additionally, we utilize tools and processes to professionally and ethically communicate findings with a customer.
This workshop will provide resources that can be customized to your brand including: Customer safety facts, Failed Heat Exchanger Transfer of Liability forms as well as informational notes.
Don’t miss this opportunity to be amazed by Ben & Chuck training techniques.
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