Heat Exchanger Defects
Crack or no crack? Chuck Morales and Ben Stark have close to 80 years of experience in the world of Heating and Air Conditioning. Learning how to properly examine heat exchangers and communicate the results with customers is an ongoing challenge in the HVAC industry. Proper handling of the heat exchanger examination process will mean additional sales, increased profits when we need them the most and a defined company procedure to ensure the safety and satisfaction of our customers.
We believe an examination of heat exchanges should be a part of every comprehensive maintenance or service call on a furnace. In this class, we will learn several methods to properly examine and identify a faulty heat exchanger. This training includes hands-on experiences in our lab, visual inspection of heat exchangers, why heat exchangers fail, what produces carbon monoxide, and the most common failure points. Additionally, we utilize tools and processes to professionally and ethically communicate findings with a customer.
This workshop will provide resources that can be customized to your brand including Customer safety facts, Failed Heat Exchanger Transfer of Liability forms as well as informational notes.
Don’t miss this opportunity to be amazed by Ben & Chuck’s training techniques.
To prevent infection and to slow transmission of COVID-19, we will be doing the following:
- Daily temperature screening
- Mandatory face masks (we will provide)
- Mandatory gloves while in lab (we will provide)
- Regular washing/sanitizing hands
- Practice social distancing
- All surfaces will be routinely cleaned
- We will be following Texas guidelines
We greatly appreciate our customers and team members here at Go Time Success Group during these unprecedented times and aim to keep everyone healthy and safe.