Outstanding Office Staff Training


Are you trying to wear too many hats, trying to put out too many fires, trying desperately to make the profit needle inch forward?

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We Can Help Enhance Your Company’s Processes and Morale


Optimize Your Office Staff’s Potential


A Go Time Success Group office consultant can walk your office team through the basics of HVAC equipment, the industry as a whole and common customer needs so it can better guide clients and provide valuable support to your field technicians. Our consultants can also help your office staff streamline administrative processes such as scheduling service calls, gathering customer information, bookkeeping, and more. In investing in consulting for your office staff, you’ll see a return in the form of empowered employees who know how vital they are to customer satisfaction — and ultimately to your company’s success.


Schedule a Go Time Success Group session for your team today!


  • Testimonials

    Chuck, thank you and the entire GPS family. (Ben, Sean and Kim) for the hospitality and knowledge. It has been a great experience.

    Bryan Ardans
    (Triple A Air Conditioning & Heating)

  • Testimonials

    Chris Hunter has been a great mentor and friend to me over the last few years. If you are looking to take your company to the next level Chris would be the first person I would recommend

    Tom Kohberger
    (Comfort Control Heating and Air)

  • Testimonials

    The Practical “Air-side” (Airflow, Duct Sizing & Design) class hosted by Go Time Success Group exceeded my expectations. Not only did we learn the importance of Airflow in the design of a system, we were shown how to quickly test, diagnose and offer solutions to our customers problems on existing equipment. Chuck shared his knowledge and his passion for helping others freely with us and we are better for it. Can’t wait for the next opportunity to take another class with Chuck and the Go Time Success Group.

    Greg
    (Infinity Texas Air)

  • Testimonials

    Ben has been a wealth of information for us. He has most recently come in to help us set up our system for performance pay. He spoke with us in the office as well as the techs in the field and made what we thought would be a difficult and complicated system look simple and very doable. We look forward to working with Ben and implementing other systems that will make us a stronger and more competitive company for years to come. Thanks for the help Ben.

    Darryl Robinson
    (Robinson Air)

  • Testimonials

    Angie’s bootcamp has been more educational and informative than I ever would have expected. I have sat through more boring, repetitive and barely useful customer service classes than I care to count, but this one was different than any other. She keeps it exciting and makes sure that everyone is being engaged. I would highly recommend this bootcamp to anyone and everyone!

    Kaleigh
    (Emerald Heating and Cooling)


Invest in More Contributions to Your Company’s Success!


An office staff with an understanding of how your home services business operates is an invaluable asset. Why? Knowledgeable employees with a sense of ownership in your company’s success feel more empowered to think of ways they can contribute in a better way. Through a Go Time Success Group office staff consultation, your personnel can begin to better comprehend how the customer lifecycle works and utilize that knowledge to implement more logical and organized processes for documenting customer information. Our certified team of experts will also work with your office staff to capitalize on financial software systems, so you can get a better overall picture of how your company is performing. Bottom line: You can trust us to maximize the potential of your office staff.


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January 2020

Practical “Air-side” (Airflow, Duct Sizing & Design)

January 13, 2020 - January 14, 2020
1500 Central Park Dr, Hurst, TX 76053, USA, Go Time Success Group 1500 Central Park Dr
Hurst,TX, TX 76053 United States
$595 20 tickets left

  Airflow, Duct Sizing and Design The competitive landscape in the residential HVAC installation marketplace is full of contractors competing on price only. They just don’t have the ability to deliver high-quality customer service. Customizing a customer’s home begins with understanding heat gain and how to provide a detailed heat load analysis. Think about the opportunity to: Differentiate yourself from the competition Provide a higher quality installation Improve Home Comfort Create fiercely loyal customers   This course is the type…

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Awaken!

January 19, 2020 @ 8:00 am - January 21, 2020 @ 5:00 pm UTC+0
1500 Central Park Dr, Hurst, TX 76053, USA, Go Time Success Group 1500 Central Park Dr
Hurst,TX, TX 76053 United States
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$2249

How to awaken your growth with marketing! Let Crystal Williams, Service World's 2018 Woman of the Year, take your marketing strategy and community marketing to the top of the market by learning tips, tricks and techniques to market domination!  

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Build a Maintenance Tech & Basic Service

January 27, 2020 - February 8, 2020
1500 Central Park Dr, Hurst, TX 76053, USA, Go Time Success Group 1500 Central Park Dr
Hurst,TX, TX 76053 United States
$3000 20 tickets left

Basic Service and Maintenance Training This training will benefit junior techs by focusing on a twelve-day classroom and practical hands-on workshop for comprehensive maintenance coverage and customer communication. The goal is to take an individual with limited or no HVAC knowledge and provide them with the technical knowledge and communication training to be productive maintenance technician at the end of the course. Throughout this interactive course, techs will gain knowledge about proper maintenance procedures that will maintain peak equipment performance…

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February 2020

Tech 1 – Refrigeration & Communication

February 17, 2020 - February 19, 2020
1500 Central Park Dr, Hurst, TX 76053, USA, Go Time Success Group 1500 Central Park Dr
Hurst,TX, TX 76053 United States
$795 20 tickets left

Refrigeration & Communication Trying to diagnose an air condition system is not always an easy task. Many experienced technicians and installation techs still rely on rules of thumb for temperatures and pressures. In this class, we will look at both refrigerant cycle issues and their relation to air-flow issues. Each technician will receive charts containing the necessary information to successfully and properly diagnose and air conditioning systems. This chart will help in trouble-shooting and diagnostic of airflow issues, refrigerant restrictions,…

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March 2020

Build a Maintenance Tech & Basic Service

March 9, 2020 - March 21, 2020
1500 Central Park Dr, Hurst, TX 76053, USA, Go Time Success Group 1500 Central Park Dr
Hurst,TX, TX 76053 United States
$3000 20 tickets left

Basic Service and Maintenance Training This training will benefit junior techs by focusing on a twelve-day classroom and practical hands-on workshop for comprehensive maintenance coverage and customer communication. The goal is to take an individual with limited or no HVAC knowledge and provide them with the technical knowledge and communication training to be productive maintenance technician at the end of the course. Throughout this interactive course, techs will gain knowledge about proper maintenance procedures that will maintain peak equipment performance…

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